Accessibility Implementation
Championed accessibility and inclusive design practices across digital experiences at TBC Corporation, ensuring compliance with WCAG 2.1 AA standards and making products accessible to all users.
Overview
I championed accessibility as a core product principle at TBC Corporation, leading the effort to ensure all digital experiences met WCAG 2.1 AA standards and were truly usable by all customers regardless of ability.
Challenge
TBC's digital properties had not been built with accessibility as a priority, potentially excluding customers with disabilities and exposing the company to compliance risks. We needed to retrofit existing products while establishing accessibility as a standard practice for all future development.
Solution
I established accessibility standards, conducted audits of existing digital properties, and worked with design and engineering teams to remediate issues and implement accessible design patterns. I also built accessibility into our product development process, including design reviews, development checklists, and testing protocols.
Impact
- Achieved WCAG 2.1 AA compliance across all digital properties
- Made products accessible to customers with visual, auditory, motor, and cognitive disabilities
- Established accessibility as a standard practice in product development
- Reduced legal and compliance risks while expanding addressable market